How to improve your Learning and Development Department?
Learning and development

Learning and development is an important factor to any successful business, it adapts to meet the changing needs of any organisation as well as the levels of investment in professional development. Therefore, running your L&D department like a small business could drastically improve it!

Managing the development of people in any business means you need a strategic plan that produces results.

Attract and retain talent

Finding the right talent and people is difficult for many businesses. One way to attract and retain talent is offering a position that has benefits, this includes continual improvement and development of that individual. Your staff training and the quality of that training is fundamental in keeping an individual interested. When staff feel more engaged and challenged and are training to be given the skills to grow and develop within their chosen career path, they are more likely to be energised and enjoy their work more. This means they will be more satisfied with their current workplace.

Offer the best training

Talent development is vital to sustainable business growth and success. Organizations go through lengthy processes to recruit and onboard qualified and suitable employees, but often the emphasis stops there, with some business leaders disregarding the importance of developing their employees and nurturing their potential. By offering the best training, you outshine your competitors. Not only are you investing well in your staff to see your business grow at a good rate, but your staff will enjoy the training and be engrossed in it. No longer are they dreading boring training days as they become more enjoyable.

Motivate and engage your employees

The best way to engage your employees is to provide them with the best opportunities to learn and develop new competencies. Research suggests that lifelong learning in a workplace contributes to happier employees and a happier workplace overall. In addition, regular development initiatives can help keep employees motivated, while frequent training programs will also establish regular re-evaluation of employees, skills, and processes. Assessing the current skills and abilities within a team will enable managers to strategically plan targeted development programs that consider any potential skills gaps.

How can Knights Absorb help?

One of the learning and development department’s main tasks is to develop and shape a learning strategy based on the company’s business and talent strategies. The learning and development strategy seeks to support professional development and build capabilities across the company, on time, and in a cost-effective manner. We can help by increasing your training standards by offering bespoke content that truly engages your staff to produce results!

Why put more focus on staff training?

To put it simply, by offering your staff the best training, they learn precise skills or gain knowledge to improve their overall job performance, this, in turn, increases the performance of the business.

Organisations that immediately engage in employee growth and potential learning opportunities from the moment an individual is hired to the moment they leave will greatly impact future employee performance and dedication.

To learn how to develop your learning and development strategy, get in touch with our training experts.

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Four Seasons Healthcare Group

We had an urgent need to provide training in Emergency First Aid at Work (EFAW) across our business as a result of the challenges experienced during the first critical months of the COVID-19 pandemic. Knights Absorb worked with us to define a training solution that could be delivered in a ‘Covid-Safe’ manner that would enable us to reach our teams at our target sites within a tight time frame. They trained 277 of our team members across a 6 week period, providing the reassurance we needed to keep our teams and residents safe as well ensuring we were meeting regulatory requirements. The trainers were professional and sensitive to the needs of our homes at all times, and the feedback from everyone who attended the training has been fantastic.

United Response

Knights are now our preferred provider. The quality of training that Knights provides is exceptional. When it comes to Customer Service, Knights excel, in the many years of partnering with multiple companies, Knights are head and shoulders above the rest. Never phased by challenges that clients provide, Knights naturally deal with the issues, assess the need and make the correct decision for the customer. This is not to say they bend over or wilt when challenged, quite the opposite, they seem to scope issues and resolve them efficiently, a customer service ethic that is quite rare. Keep up the good work guys, it is noticed and appreciated.


Knights don’t use generic trainers but find the best trainer for the course and client. The trainers are specialists in their fields and have practitioner experience which I feel is always important when delivering to staff. Trainers discuss our needs before attending training and revise training to meet specific needs.


Knights have personalised courses to meet our learning and development needs. As predominately a learning disability/Autism provider we require trainers and courses that reflect these specific needs and Knights have delivered on this. All courses have met our requirements fully

Modus Care

Knights Training are an organisation that are easy to work with, reliable, operate a competitive straight forward pricing structure, offer an impressive range of courses and employ good quality trainers who have expert subject knowledge, certainly an organisation that I would recommend.