Five courses that could improve workplace safety in your business

Many industries have their own set of recommended employee training courses. But there are some courses that could benefit almost every business when it comes to workplace safety. Here at Knight’s Agency, we specialise in helping organisations develop training programmes for the safe and smooth running of their businesses. So we’ve put together our top five recommended courses to help you protect your workers’ wellbeing.

First aid training

It may sound like an obvious one, but many organisations find it difficult to determine what level of first aid training is required for their business. The law can be a little foggy at times, but as a rule of thumb, if you have more than 25 employees, you should have at least one first aider. If you have fewer than 25 employees, you’ll still need to appoint someone to manage the first aid kit and provide basic assistance. For more information, read our article ‘Frequently asked questions about workplace first aid training’.

Fire marshal training

All new employees should be trained in what to do during an evacuation, including the location of fire exits. You should carry out at least one fire drill per year. Your fire risk assessment should also help you determine what level of training to offer.

It pays to be cautious, and appointing and training a fire marshal could save lives. Their role is not only to assist in the event of a fire, but to take proactive steps to reduce risk. This includes ensuring your fire exits are kept clear, checking your smoking areas for potential hazards and making sure flammable materials are being kept away from sources of heat.

Equality and diversity training

While most workplaces take steps to protect the physical safety of their employees, the risks faced by minority groups or vulnerable workers is sometimes overlooked. Failing to protect employees from discrimination, harassment and disadvantage can have serious legal consequences for a business, and life-altering consequences for those affected.

Awareness of equality and diversity issues could also help protect your clients and customers from discrimination. Earlier this year, coffee chain Starbucks implemented a US-wide anti-bias training initiative. The programme was prompted by an incident in which an employee accused two African-American customers of trespassing while they waited for a business colleague to join them.

Incidents like these are somewhat extreme, but equality and diversity issues can be complex and nuanced, so training for all is an excellent proactive step.

Workplace Training - Knights

Whistleblowing training

Dangerous, unethical or risky practices could cost your business dearly and put your employees at risk. When faced with disclosure of such a practices, would your management team know what to do? Would your employees feel protected when reporting safety or protocol breaches? Would they know what constitutes a breach, and who to go to?

If the answer to any of these is no, then your organisation might benefit from whistleblowing training. This will give your employees a firm grasp the relevant legislation and best practices, as well as a deeper understanding of any company-specific policies, risks and procedures.

Bullying and harassment training

 A 2015 report by the TUC found that one third of UK workers have felt bullied at some time in their career. 36% of these people have left a job because of it. The majority of workers who report being bullied cite their manager as the person responsible. Therefore, training your managers to be more aware of their own behaviour – and vigilant to the behaviour of their team members – could reduce the risk significantly.

You may also want to consider courses such as conflict resolution, constructive conversations, effective communication and emotional intelligence for managers and employees alike. This will contribute to a culture of good communication, which could benefit both your workforce and your customers.

Find out more

If any of these training topics interest you, get in touch via the form below, or call us on 0207 112 8412. We have a wide range of courses on offer, ranging from business skills to first aid and fire safety. We also run a number of industry-specific courses, including those for health and social care workers.

Ready to get started?

Had enough complaints about "boring" training to last you a lifetime? Let us show you what great training looks like!

Get in touch by filling in the contact form, or by using the live chat service at the bottom of the screen. A member of our team is standing by to discuss your requirements and how we can help.

Fill in your details below and a member of our team will get in touch.

Four Seasons Healthcare Group

We had an urgent need to provide training in Emergency First Aid at Work (EFAW) across our business as a result of the challenges experienced during the first critical months of the COVID-19 pandemic. Knights Absorb worked with us to define a training solution that could be delivered in a ‘Covid-Safe’ manner that would enable us to reach our teams at our target sites within a tight time frame. They trained 277 of our team members across a 6 week period, providing the reassurance we needed to keep our teams and residents safe as well ensuring we were meeting regulatory requirements. The trainers were professional and sensitive to the needs of our homes at all times, and the feedback from everyone who attended the training has been fantastic.

United Response

Knights are now our preferred provider. The quality of training that Knights provides is exceptional. When it comes to Customer Service, Knights excel, in the many years of partnering with multiple companies, Knights are head and shoulders above the rest. Never phased by challenges that clients provide, Knights naturally deal with the issues, assess the need and make the correct decision for the customer. This is not to say they bend over or wilt when challenged, quite the opposite, they seem to scope issues and resolve them efficiently, a customer service ethic that is quite rare. Keep up the good work guys, it is noticed and appreciated.


Knights don’t use generic trainers but find the best trainer for the course and client. The trainers are specialists in their fields and have practitioner experience which I feel is always important when delivering to staff. Trainers discuss our needs before attending training and revise training to meet specific needs.


Knights have personalised courses to meet our learning and development needs. As predominately a learning disability/Autism provider we require trainers and courses that reflect these specific needs and Knights have delivered on this. All courses have met our requirements fully

Modus Care

Knights Training are an organisation that are easy to work with, reliable, operate a competitive straight forward pricing structure, offer an impressive range of courses and employ good quality trainers who have expert subject knowledge, certainly an organisation that I would recommend.