What are the advantages of using corporate training companies?

You may be wondering whether to deliver your employee training in-house, or to use a specialist corporate training company. Here we look at some of the advantages and disadvantages of outsourcing.

The cost of using corporate training companies

When budgets are tight, you may be concerned about the cost of outsourcing. First things first, get a detailed quote. Find out if this quote includes training materials, post-course assessments, multiple sessions, on-site attendance and any other equipment that may be needed. Then consider the time and resources you’ll need to provide the same level of training yourself.

It may be that outsourcing your training requires a bigger initial cost outlay than keeping it in-house. If this is the case, the next step is to weigh up the wider pros and cons of using a corporate training company.

Insider knowledge versus specialist training expertise

There’s no doubt that someone who works within your organisation will have knowledge that no external agency will have. And your employees know them, which could make for a more familiar and relaxed atmosphere. But this must be weighed against the fact that a corporate training company will be equipped with the most up-to-date knowledge. They’ll also be accustomed to working with groups of various sizes and experience levels.

If you have internal experts who are highly specialised in their field, and the course content has company-specific elements, you may well benefit from keeping the training in-house. But also consider whether your experts are experienced in delivering training, as this too is a very specific skill.

Accountability and quality control

When using a corporate training company, be clear on your expectations from the outset. The agency will confirm whether they can meet these expectations and if so, you have a clear line of accountability.

Accountability becomes slightly trickier when it comes to using in-house trainers. If the trainer is going over and above their usual responsibilities in order to teach others, it may be tempting to lower your expectations. Explain to them how you will measure the success of the project, and outline how their efforts will be recognised.

Quality control is paramount when it comes to employee training. One small piece of misinformation or bad practice can proliferate and cause big problems down the line. This risk can be reduced by training your trainers. Sending one employee on a course, even if it’s just a refresher, will ensure that their knowledge is bang up to date when they train others.

Corporate Training Companies - Knights Agency

Finding a corporate training company

Some training providers will cover a broad range of topics, while others are limited to one or two. There’s no reason why a diverse portfolio should mean a less specialised approach, as each facilitator will be an expert in their own field.

The benefit of using a provider with a broad range of courses is that they can serve as a one-stop shop for multiple training needs. And you don’t necessarily have to buy an off-the-shelf solution. Many providers will be able to design tailored courses to meet your requirements.

Knight’s Agency provides expert training on everything from health and safety to business skills. Explore our list of courses here, or get in touch to discuss your needs. You can contact us via the form below or call 0207 112 8412.

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Four Seasons Healthcare Group

We had an urgent need to provide training in Emergency First Aid at Work (EFAW) across our business as a result of the challenges experienced during the first critical months of the COVID-19 pandemic. Knights Absorb worked with us to define a training solution that could be delivered in a ‘Covid-Safe’ manner that would enable us to reach our teams at our target sites within a tight time frame. They trained 277 of our team members across a 6 week period, providing the reassurance we needed to keep our teams and residents safe as well ensuring we were meeting regulatory requirements. The trainers were professional and sensitive to the needs of our homes at all times, and the feedback from everyone who attended the training has been fantastic.

United Response

Knights are now our preferred provider. The quality of training that Knights provides is exceptional. When it comes to Customer Service, Knights excel, in the many years of partnering with multiple companies, Knights are head and shoulders above the rest. Never phased by challenges that clients provide, Knights naturally deal with the issues, assess the need and make the correct decision for the customer. This is not to say they bend over or wilt when challenged, quite the opposite, they seem to scope issues and resolve them efficiently, a customer service ethic that is quite rare. Keep up the good work guys, it is noticed and appreciated.


Knights don’t use generic trainers but find the best trainer for the course and client. The trainers are specialists in their fields and have practitioner experience which I feel is always important when delivering to staff. Trainers discuss our needs before attending training and revise training to meet specific needs.


Knights have personalised courses to meet our learning and development needs. As predominately a learning disability/Autism provider we require trainers and courses that reflect these specific needs and Knights have delivered on this. All courses have met our requirements fully

Modus Care

Knights Training are an organisation that are easy to work with, reliable, operate a competitive straight forward pricing structure, offer an impressive range of courses and employ good quality trainers who have expert subject knowledge, certainly an organisation that I would recommend.