What’s the difference between mandatory and statutory training?
What’s the difference between mandatory and statutory training?

Two words that float around in healthcare are mandatory and statutory training, while many people may believe them to be the same thing, they are quite different.

What’s the difference between mandatory and statutory training?

On the surface, the words statutory and mandatory have similar meanings but there is a difference between the two when in the context of health and safety and compliance training. Statutory training relates to training this is required legally in order to protect individuals in the workplace. Statutory training applies when a statutory body has dictated that an organisation must provide training based on legislation.

Mandatory training relates to trade-specific training that the employer considers essential or compulsory for a specific job.  Mandatory training is legally required and compulsory in order for an employee to complete their job safely and efficiently. It may have come from government guidelines or legislation or it may be training that an organisation deems essential for their employees or specific job roles.

So what is compulsory training?

Well if you weren’t confused already, this won’t help as some organisation will use the word ‘compulsory training’, however, the term ‘mandatory training’ is most commonly used in the care industry but is typically a ‘catch all’ phrase covering both statutory and mandatory training courses.

Regardless of the words used to describe the different types of training, statutory and mandatory training is fundamental to healthcare professionals.

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Four Seasons Healthcare Group

We had an urgent need to provide training in Emergency First Aid at Work (EFAW) across our business as a result of the challenges experienced during the first critical months of the COVID-19 pandemic. Knights Absorb worked with us to define a training solution that could be delivered in a ‘Covid-Safe’ manner that would enable us to reach our teams at our target sites within a tight time frame. They trained 277 of our team members across a 6 week period, providing the reassurance we needed to keep our teams and residents safe as well ensuring we were meeting regulatory requirements. The trainers were professional and sensitive to the needs of our homes at all times, and the feedback from everyone who attended the training has been fantastic.

United Response

Knights are now our preferred provider. The quality of training that Knights provides is exceptional. When it comes to Customer Service, Knights excel, in the many years of partnering with multiple companies, Knights are head and shoulders above the rest. Never phased by challenges that clients provide, Knights naturally deal with the issues, assess the need and make the correct decision for the customer. This is not to say they bend over or wilt when challenged, quite the opposite, they seem to scope issues and resolve them efficiently, a customer service ethic that is quite rare. Keep up the good work guys, it is noticed and appreciated.


Knights don’t use generic trainers but find the best trainer for the course and client. The trainers are specialists in their fields and have practitioner experience which I feel is always important when delivering to staff. Trainers discuss our needs before attending training and revise training to meet specific needs.


Knights have personalised courses to meet our learning and development needs. As predominately a learning disability/Autism provider we require trainers and courses that reflect these specific needs and Knights have delivered on this. All courses have met our requirements fully

Modus Care

Knights Training are an organisation that are easy to work with, reliable, operate a competitive straight forward pricing structure, offer an impressive range of courses and employ good quality trainers who have expert subject knowledge, certainly an organisation that I would recommend.